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A go-to-market strategy that enables customers to discover, adopt, and purchase software in a self-service model without the assistance of a traditional sales representative or other human being.  Product-led growth models are widely adopted in the SaaS and cloud industry.   A freemium or free trial model is offered to new customers to provide them with hands-on access to the product.  Customers like the self-service model because it allows them to define their buyer experience rather than being forced into a vendor-defined sales process.  customer-specific SaaS companies benefit from product-led growth because it lowers new customer acquisition costs.

Steve Keifer

Steve Keifer has led marketing and product management teams at seven different SaaS and cloud providers ranging from venture-backed, early-stage startups to multi-billion, publicly traded companies - including several that experienced hypergrowth, filed IPOs, and reached unicorn status. In Bantrr, Steve shares many of the best practices and lessons learned from building and scaling marketing organizations. Topics include new category creation, brand development, and demand generation.